Security: I’m not receiving the PIN code by SMS

You need to receive a code via SMS to add a bank account on royaltiz.

What should you do if you don’t receive the code?

• Make sure the phone number you entered is correct, that you have network coverage, and that you’re not abroad (this can sometimes cause issues).
• If everything seems fine, do not press the button multiple times, as this may trigger a security lock on the system.
• Instead, please contact our support team for assistance.

🔔 Please note: This service is not managed by royaltiz directly. It is operated by our payment partner, so we do not have access or visibility into this process.

Updated on: 06/08/2025