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Articles on:Identity verification
Verify my account is necessary to make a withdrawal (cash-out) to my bank account.

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  • Verify my ID / account
    Why do you have to check my ID? The European Union's anti-money laundering regulations require the verification of the identity of users of platforms where funds circulate. Your identity must be verified before any funds’ withdrawal can occur. Which ID documents do you accept? We accept the following identification documents inside the European Union: government-issued ID card driver's license passport residence permit.Popular
  • My ID has been refused, what should I do?
    The most likely reason is that one of the uploaded photos is of poor quality, or not compliant. Please ensure that the uploaded photo is of good quality, with all information clearly visible. Please check also that your document is still validate. Another possible reason concerns the identity document itself: it's necessary that the identity appearing on the ID is strictly identical to the one entered at the time of registration: same name / first name. You can modify it from your account iSome readers

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